The SAJI handbook
A little clarity.
A lot more confidence.
Find practical answers for your next booking, your business, and everything in between. Browse by topic or search the guides.
22 guides found
Find your place on SAJI
Choose an account, understand verification, and take your first step.
Book and manage a service
From finding a professional to reviewing completed work.
Build your professional workspace
Set up your services, offers, availability, and business operations.
Run a shop and fulfil orders
Manage your catalogue, storefront, customers, and fulfilment.
Supply businesses in bulk
Understand wholesale catalogues, locations, and procurement requests.
Payments, wallet, and receipts
Understand payment states, deposits, wallet balances, and reconciliation.
Identity and business verification
Learn why verification is requested and how document review works.
Set up and use your point of sale
Catalogue, shifts, sales, stock, receipts, and staff permissions.
Keep selling when connectivity drops
Understand cached stock, queued sales, retries, and device safety.
Changes, cancellations, and disputes
Keep clear records when a job or order does not go as expected.
Messages, calls, and notifications
Coordinate work and understand delivery and connectivity limits.
Branches, staff, and responsibilities
Give people access appropriate to their work and keep records attributable.
Protect your account and personal data
Passwords, one-time codes, shared devices, and suspicious activity.
Get help with a specific problem
Find the right record and share the details needed to investigate.
Rent equipment and manage returns
Check dates, deposits, handover, condition, and return expectations.
Quotes, scope changes, and invoices
Keep the agreed work and its financial record aligned.
Understand rewards and referrals
Find your referral record and check when a reward is actually credited.
Households and recurring maintenance
Organize shared responsibilities and repeat service needs.
Use AI assistance thoughtfully
Understand help with discovery, questions, and offer drafts.
Find the price that applies to you
Understand service prices, subscriptions, commissions, and transaction totals.
Platform staff and review workflows
An overview of administration, verification, support, and finance responsibilities.
Reports, reconciliation, and tax records
Read business figures in context and understand external tax submission status.