Trust & safety · Everyone
Protect your account and personal data
Passwords, one-time codes, shared devices, and suspicious activity.
Keep access personal
Use a unique password and an email or phone you control. Complete the requested one-time-code verification. SAJI support should not need your password, OTP, or M-Pesa PIN.
Use shared devices carefully
Sign out when finished. POS devices can retain offline records, so follow your business's device policy and synchronize pending sales before removing storage. Do not let another business use your signed-in till.
If something looks wrong
Change your password through account settings or recovery, preserve relevant transaction references, and contact support through the app. Review your account activity and payment records. Read the privacy policy for how personal information is handled.
Ready for your next step?
Use your account to check current availability and follow the workflow for your transaction.