Commerce · Customers and rental providers
Rent equipment and manage returns
Check dates, deposits, handover, condition, and return expectations.
Before you reserve
Read the rental offer carefully. Confirm the item, rental period, collection or delivery arrangements, rental fee, and any deposit. Ask about condition and availability before committing if the listing leaves something unclear.
Booking and handover
A rental booking has its own payment and fulfilment workflow. Keep the booking reference and use the available actions to record progress.
- Choose the item and requested dates.
- Review the rental fee and deposit separately.
- Complete the payment step and wait for confirmation.
- Record the item's condition at handover.
- Return it as agreed and follow the return and deposit-review process.
Deposits and problems
A deposit is separate from the rental charge. Return, damage, cancellation, and deposit decisions depend on the booking terms and review. Do not assume a deposit refund is immediate or that a payment notification confirms a refund has arrived.
Ready for your next step?
Use your account to check current availability and follow the workflow for your transaction.